Support

Stuck, found a bad decode, or have an idea? Email support@metarmaster.com - a human reads it.

Common fixes

"Cannot reach the weather service"

Check your connection first. Previously viewed airports still show their last saved weather (marked "not current"), and the Offline Decoder on the Dashboard works with no connection at all.

An airport shows "no current METAR"

Not every field reports weather, and some automated stations go quiet. The airport page still shows runways, frequencies, sunrise/sunset, and pilot tips where available.

A METAR group decoded wrong (or says "unrecognized")

Unrecognized groups are reported to us automatically and we extend the decoder continuously - but please email the raw METAR too; real examples are how it improves.

A shared link didn't open the app

Links like metarmaster.com/wx/KDFW open the app when it's installed. If you got the web page instead, tap "Open in METAR Master" - and make sure the app is up to date.

How do I remove a pilot tip I posted?

Email support@metarmaster.com with the airport and tip text and we'll remove it. Tips that receive multiple community reports are hidden automatically.

Useful links